QUESTIONS BEFORE YOU GET ON BOARD?
Whether you're planning your first Saint Lucia boat tour or organizing a private day on the water, we've answered some of the questions guests ask most often. Can't find what you're looking for?
BEFORE YOU BOOK
Our Toy Boat Tours is a Saint Lucia-based boat tour and charter company offering coastal adventures, snorkeling, sightseeing, fishing, sunset cruises, wildlife experiences, beach experiences, airport transfers and private charters.
Our home base is in Soufrière, putting you close to some of Saint Lucia’s most spectacular coastline and the iconic Pitons.
Our Toy Boat Tours is based in Soufrière, Saint Lucia.
Departure and pickup locations can vary depending on the experience, your accommodation and sea conditions. We’ll provide your confirmed meeting or pickup details before your tour.
We strongly recommend booking in advance, particularly during peak travel periods.
Advance booking gives you the best chance of securing your preferred date, time and boat.
Last-minute bookings may be accommodated depending on availability.
Some experiences can be arranged as private experiences, while availability and arrangements may vary by tour.
If having the boat exclusively for your group is important to you, select Private Charter when booking or tell us in your message.
Tour duration depends on the experience.
Some experiences are designed as shorter excursions, while private charters can be arranged for longer periods.
Each experience page will display the applicable duration where confirmed.
CHOOSING YOUR EXPERIENCE
It depends on what you want from your day.
Choose Pitons & Soufrière if:
You want spectacular scenery, coastal sightseeing and an unforgettable view of the Pitons from the sea.
Choose Snorkeling if:
You want to get in the water and explore Saint Lucia’s underwater world.
Choose Sunset Cruise if:
You’re looking for a relaxed, romantic or memorable evening on the Caribbean.
Choose Dolphin & Wildlife if:
You want to head offshore and search for dolphins, whales and other marine life.
Choose Fishing if:
You want to spend the day chasing the catch of the day.
Choose Beach Party if:
You’re celebrating with friends or simply want a fun day of sun, music and Caribbean vibes.
Choose Private Charter if:
You want to create your own itinerary and decide how you spend your day.
Still not sure?
Tell us what you’re hoping to experience and we’ll help you choose.
In many cases, yes.
A private or customized experience can allow you to combine activities such as sightseeing, snorkeling, beach stops, swimming, dining or sunset cruising.
Tell us what you’d like to do when making your inquiry and we’ll let you know what can be arranged.
Yes. That’s one of the main advantages of booking a private charter.
You can discuss the places you’d like to visit, activities you’d like to experience and how you’d like to spend your time on the water.
We’ll help determine what is practical based on your time, sea conditions and the day’s logistics.
Yes.
Our Toy Boat Tours operates from Soufrière, making the Pitons and surrounding coastline a key part of the experience.
Guests can experience the iconic Gros Piton and Petit Piton from the Caribbean Sea and explore the surrounding coastline.
Yes.
Our snorkeling experience allows guests to get into the Caribbean waters and explore the marine environment around Saint Lucia.
Snorkeling equipment is provided for the snorkeling experience, subject to current availability.
BOOKING & PAYMENT
Select the experience you’re interested in and complete the booking or inquiry form.
We’ll need information such as:
- Preferred date
- Number of guests
- Preferred experience
- Contact information
- Accommodation or pickup location, where applicable
Our team will then confirm availability and provide the next steps.
Yes.
If you prefer to speak directly with our team, you can contact us by phone or WhatsApp using the contact information provided on the website.
[CALL US]
[WHATSAPP US]
Please provide:
- Your name
- Email address
- Phone/WhatsApp number
- Preferred date
- Number of guests
- Ages of children, if applicable
- Experience you’re interested in
- Hotel, resort or villa
- Pickup requirements
- Any special requests
The more information you provide, the easier it is for us to plan your experience.
Payment requirements depend on the experience and booking arrangement.
Your booking confirmation will provide the applicable payment instructions, deposit requirements and balance due.
[Insert confirmed company payment policy here.]
- Credit/debit card
- Cash
- Bank transfer
- Online payment
- Other approved methods
I would not publish this until the client confirms it.
Yes.
Once your booking is confirmed, you’ll receive the relevant details for your experience, including the date, time, meeting/pickup information and any important instructions.
YOUR BOAT & YOUR TOUR
Our Toy Boat Tours operates two boats:
Our Toy 1
and
Our Toy 2
The boat assigned to your experience depends on availability, group size, activity and operational requirements.
If you have a preference, let us know when making your booking and we’ll do our best to accommodate it.
Capacity varies by vessel.
For safety and comfort, each boat operates within its approved passenger capacity.
[INSERT VERIFIED CAPACITY FOR OUR TOY 1]
[INSERT VERIFIED CAPACITY FOR OUR TOY 2]
This is one detail I would absolutely get from the client before launching the website.
You can request your preferred boat when making your inquiry.
We’ll confirm whether your preferred boat is available for your date, group size and selected experience.
What’s included depends on the experience you book.
Your individual experience page will specify the applicable inclusions.
Depending on the experience, these may include:
- Boat and captain/crew
- Safety equipment
- Snorkeling equipment
- Stops for swimming
- Sightseeing
- Other activity-specific inclusions
[VERIFY EACH TOUR’S CURRENT INCLUSIONS BEFORE LAUNCH.]
YOUR TOUR DAY
Your departure location depends on the experience and your accommodation.
Once your booking is confirmed, we’ll provide your meeting or pickup instructions.
If you’re staying at a hotel, resort or villa, include your accommodation when booking so we can determine the appropriate arrangements.
Pickup may be available depending on your location, the experience you’ve booked and sea conditions.
Provide your hotel or villa information when booking and our team will advise you of the available options.
Yes.
Our Toy Boat Tours offers airport transfer experiences that allow guests to travel along the coast by boat rather than simply taking a traditional road transfer.
Availability depends on your arrival/departure location, timing and sea conditions.
For most water-based experiences, we recommend bringing:
- Swimwear
- Towel
- Sunscreen
- Sunglasses
- Hat
- Comfortable clothing
- Waterproof phone case
- Personal medications
- Camera, if desired
For longer or specialized experiences, we’ll let you know if anything additional is required.
This depends on the experience and the arrangements for your booking.
Please let us know in advance if you’d like to bring food or beverages aboard.
[INSERT VERIFIED FOOD & DRINK POLICY.]
Absolutely.
Saint Lucia looks pretty good from the water.
We recommend using a waterproof case or dry bag when bringing phones, cameras or other electronics.
[VERIFY BOAT AUDIO/Bluetooth CAPABILITY.]
If the boats have Bluetooth/audio systems, this is worth highlighting as a feature.
SAFETY, CHILDREN & ACCESSIBILITY
Guest safety is our priority.
Our boats operate with required safety equipment and are operated by experienced crew.
Before departure, guests receive relevant safety instructions and are expected to follow the directions of the captain and crew throughout the experience.
Yes.
Required personal flotation and safety equipment is carried aboard the vessels.
Children and guests who require additional flotation support should be identified when booking.
Children may be welcome on many experiences, but suitability can vary depending on the activity, sea conditions and the child’s age.
Please provide the ages of all children when booking so we can advise you appropriately.
Suitability depends on the experience, sea conditions and individual circumstances.
Guests who are pregnant should consult their healthcare provider and inform our team before booking so we can discuss whether the selected experience is appropriate.
Accessibility varies depending on the boat, departure location and sea conditions.
Please contact us before booking so we can discuss your specific needs and determine what arrangements may be possible.
Yes, depending on the experience.
You do not need to participate in swimming or snorkeling activities if you don’t want to.
However, guests should be comfortable being aboard a moving vessel and follow all safety instructions from the crew.
WEATHER & CHANGES
Safety comes first.
If weather or sea conditions make a trip unsafe, our team will contact you regarding available options, which may include rescheduling or cancellation according to the company’s booking policy.
If Our Toy Boat Tours determines that conditions are unsafe for departure, the available refund or rescheduling options will follow the company’s current weather and cancellation policy.
[INSERT VERIFIED POLICY.]
Date changes may be possible depending on availability and the company’s cancellation/change policy.
Contact us as soon as possible if your plans change.
[INSERT VERIFIED CHANGE POLICY.]
Cancellation terms depend on how far in advance you cancel and the specific booking terms.
Your booking confirmation will contain the applicable cancellation policy.
[INSERT VERIFIED CANCELLATION/REFUND POLICY.]
Please arrive at the agreed meeting point on time.
Boat tours operate according to scheduled departure times, and delays can affect the experience and other guests.
If you know you’ll be late, contact our team immediately.
[INSERT VERIFIED LATE ARRIVAL POLICY.]
PRIVATE CHARTERS
A private charter means the boat is reserved for your group rather than following a standard shared itinerary.
You can work with our team to create an experience around your interests, schedule and group.
Wh
Depending on the itinerary and conditions, private charters can include:
- Pitons sightseeing
- Snorkeling
- Swimming
- Beach stops
- Coastal sightseeing
- Fishing
- Wildlife searching
- Sunset cruising
- Dining stops
- Special celebrations
- Custom itineraries
Private charter duration depends on the itinerary and availability.
Half-day, full-day and customized arrangements may be available.
Contact us with your preferred schedule and we’ll help plan the experience.
Absolutely.
Private charters are ideal for:
- Birthdays
- Anniversaries
- Honeymoons
- Proposals
- Family celebrations
- Bachelor/bachelorette trips
- Group vacations
- Other special occasions
Tell us what you’re celebrating when you book.
Yes, special arrangements may be possible.
Tell us what you’re planning and how you’d like the experience to feel.
Our team can discuss available options for creating a memorable moment on the water.
INTERNATIONAL CHARTERS
Yes.
Our Toy offers private charter experiences between Saint Lucia and Martinique.
These trips require advance planning and are subject to operational, weather, immigration and other applicable requirements.
Contact us well in advance to discuss your plans.
Yes.
Private charters to Saint Vincent may be available depending on the itinerary, vessel, weather, sea conditions and applicable requirements.
Contact us to plan your trip.
Yes, international travel requires appropriate travel documentation.
Passport, immigration and entry requirements can vary by nationality and destination.
Guests are responsible for ensuring they have the required travel documents.
We recommend confirming current requirements with the relevant immigration authorities before traveling.
Availability depends on the boat, crew, weather, sea conditions, destination requirements and advance arrangements.
International charters should be booked well in advance.
FOOD & LOCAL EXPERIENCES
Depending on your itinerary, local dining may be incorporated into a customized experience.
Ask our team about available options when planning your trip.
Yes.
Our Toy is also associated with a restaurant experience in Soufrière.
If you’d like to combine your boat adventure with a local meal, ask our team about current dining options and availability.